Presenters:
Steve DeSaulniers, Mgr. Ntwk Innovation
Tillie Sue Worrell, Unit Mgr. Clinical Operations
Lesley Riley, Manager BH Quality
Raman Eremia, Sr. Manager Quality
Amy Freeman, Member Care Coordinator
Jenae Avila, Quality Management Specialist
Encouraging collaborative care between healthcare providers, members, and their families can improve member outcomes and satisfaction.